Your chatbot should know YOUR business
Tidio gives your visitors a generic AI assistant that knows nothing about your products, your prices, or your policies. Klaira trains on YOUR content — so every answer is accurate, specific, and actually useful.
Feature comparison
| Feature | Klaira | Tidio |
|---|---|---|
| AI Training | Trained on your docs, products & FAQs | Generic AI responses |
| WooCommerce Integration | Native product sync (prices, stock, links) | Basic integration |
| Knowledge Base | Full RAG — PDF, URL, CSV, DOCX | Limited knowledge base |
| Lead Capture | Yes | Yes |
| White-label | Yes — custom name & colours | Paid add-on |
| Australian Support | Yes — Australian-based team | US-based support |
| Pricing | From $149/mo (AUD) | From $29/mo USD — but basic AI |
Comparison based on publicly available information. Prices in AUD unless noted.
Why businesses switch from Tidio
Generic AI gives wrong answers about your business
Tidio connects to a large language model, but that model doesn’t know anything specific about your products, pricing, or policies. Customers get plausible-sounding answers that are simply wrong. Klaira embeds your actual content so every answer comes from what you’ve written.
WooCommerce stores need product-aware chatbots
When a customer asks “do you have this in size 12?” or “what’s the delivery time for this item?”, the answer has to come from your live catalogue. Klaira syncs your WooCommerce products and makes that information available to the chatbot in real time.
Agencies need multi-client management, not per-site plans
Tidio is priced per site, which makes it expensive to scale across clients. Klaira’s Agency plan gives you a single dashboard to manage multiple clients, each with their own isolated knowledge base and chatbot — at a flat monthly rate.
Ready for a chatbot that actually knows your business?
Join the Klaira beta and lock in founding-member pricing.
Request Beta Access